Refund policy
RETURN POLICY
We hope every piece you order feels just right the moment you try it on! But if something doesn’t work out, we’re here to help.
A few things to know:
• We accept returns for store credit only.
• All return requests must be submitted within 14 days of when your package arrives.
• Items must come back new, unworn, unwashed, and with original tags attached. Pieces with signs of wear, damage, or stains can’t be accepted.
• Customers are responsible for the cost of shipping items back to us.
If you’re needing to start a return or would like to swap an item for a different size, just send us a quick message at help@sovaandco.com and we’ll guide you from there.
“ONE & ONLY” AND FINAL SALE ITEMS
Anything in the “One & Only” section or marked down or listed on our sale page is considered final sale and not eligible for return or exchange.
ORDER CHANGES & CANCELLATIONS
We move quickly to package orders, so if you need to cancel or adjust something, please reach out within 1 hour of placing your order. After that, it may already be on its way!
Contact: help@sovaandco.com