Refund policy

RETURN POLICY

We hope every piece you order feels just right the moment you try it on! But if something doesn’t work out, we’re here to help.

A few things to know:

•    We accept returns for store credit only except in the case of manufacturing issues. 
•    All return requests must be submitted within 14 days of when your package arrives.
•    Items must come back new, unworn, unwashed, and with original tags attached. Pieces with signs of wear, damage, or stains can’t be accepted.
•    Customers are responsible for the cost of shipping items back to us except in the case of manufacturing issues.

If you’re needing to start a return or would like to swap an item for a different size, just send us a quick message at help@sovaandco.com and we’ll guide you from there.

 

FINAL SALE ITEMS

 
Anything marked down or listed on our sale pages is considered final sale and not eligible for return or exchange.

 

ORDER CHANGES & CANCELLATIONS

We move quickly to package orders, so if you need to cancel or adjust something, please reach out within 1 hour of placing your order. After that, it may already be on its way!
Contact: help@sovaandco.com